my order

Currently, all orders are processed and shipped in 1-5 business days. If you need your order ASAP please

If you need to change your order, please e-mail us at hello@pushanpole.com ASAP. If the order has not been shipped yet, we can happily help you make the change. 

Orders are shipped with a packing slip that does not include item values. We write a thank you card with every order. If the gift is being shipped directly to the gift recipient, we can write a custom note on the card for you. Simply write the message in the note section at checkout. 

Oh no! We're so sorry if you received a damage or incorrect item in your order. Please contact us at hello@pushandpole.com with your order number and the issue. We will assist you as soon as possible. 

We offer 30 day exchanges and returns if you are unhappy with your items. Simply send us an e-mail at hello@pushandpole.com with your name, order number, and the item(s) you would like to change. Buyers are responsible for the cost of return shipping, but we will cover the cost (USA/domesic only) to ship the exchanged item to you. 

Customs/import fees may be charged for international orders and the buyer is responsible for these fees. If you choose not to accept the package and request a refund, we will give you a refund on your order minus the shipping cost once we receive the items back.

our products

Products should be only washed with like colors. You can certainly machine wash the garments in warm water that is around 104°F/40°C. Keep in mind that you should only use non-chlorine bleach if necessary and do not iron the decorated (printed) areas. If the garments require dry-cleaning, you can use any solvent except the trichloroethylene. Tumble-dry these garments on medium. 

Please e-mail us at hello@pushandpole.com for all custom order inquiries and we'll see what we can do to help you out! 

All of our products are made in limited quantities. Depending on the item, we may bring the item back in stock but it is not always a guarantee. That's why we if you love something, it's better to get it before it's gone! If you want to know about a particular, please contact us and we will help answer your question the best we can. 

Yes we do! Click here to fill out our wholesale application and we will get in touch with you. 

payment, promos, & gift cards

We accept all major credit cards and debit cards as well as Paypal. 

We currently only one promotional code to be used per order. 

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Yes, we currently offer gift cards. You can find them here. Gift cards never expire and can be used with promo codes.