My Cart

Close

Shipping, Returns & Exchanges

SHIPPING

We ship all over the world! See the chart below for shipping rates:

$35 & Under $35.01 - $70
$70.01 - $100
$100.01 - $149.99
$150 & Up Shipping Time
Domestic (US) Shipping $3.00 $6.00 $8.50 $12.50 FREE 3-5 business days

 

$35 & Under $35.01 - $70
$70.01 - $100
$100.01 - $200
$200.01 & Up Shipping Time
Canada Shipping $10.00 $12.00 $15.00 $25.00 $30.00 5-10 business days
International Shipping $15.00 $20.00 $25.00 $30.00 $38.00 10-20 business days

 

All orders are shipped via USPS. All domestic shipments include tracking information. Unless otherwise noted, orders are generally shipped within one business day. Some of our products may be made-to-order (these are noted in the item description), they will be made within 2-7 business days and may arrive in separate packages. On average these orders are shipped within 5 business days. 

 

RETURNS & EXCHANGES

We accept returns within 30 days of purchase on our bras and shortsYou may choose to exchange your product or return your product for a refund. Original shipping costs are not refundable. Orders may not be exchanged outside the 30 day purchase window.

How to start a return or exchange:

    1. Make sure clothing items are returned in the original condition - clean, unworn, and undamaged. Please be mindful when trying things as you will be charged a 30% restocking fee for makeup and deodorant stains. 
    2. Send an email to hello@pushandpole.com with name, order#, and short reason for return/exchange.
    3. Unless items were incorrect or arrived damaged, you will be responsible for the return shipping costs. Return shipping address will be e-mailed to you in your return/exchange inquiry. 
    4. Please ship item in original packaging along with order form. 
    5. Once the item is received, your purchase will be refunded back to the original form of payment. 
    6. If you are choosing to exchange the item, we will ship your new item to you free of charge (US domestic customers only).

If you do so happen to find yourself with an imperfect order, please contact us as soon as possible so we can resolve the issue as fast as we can.

Hello pole addicts & aerial enthusiasts!

Join our mailing list to get the latest scoop on new arrivals and sales. Plus, get 10% OFF your first order when you sign up.