Returns & Exchanges

We accept returns within 30 days of purchase on our bras and shortsYou may choose to exchange your product or return your product for a refund. Original shipping costs are not refundable. Orders may not be exchanged outside the 30 day purchase window.

How to start a return or exchange:

  1. Make sure clothing items are returned in the original condition - clean, unworn, and undamaged. Please be mindful when trying things as you will be charged a 30% restocking fee for makeup and deodorant stains. 
  2. Send an email to hello@pushandpole.com with name, order#, and short reason for return/exchange.
  3. Unless items were incorrect or arrived damaged, you will be responsible for the return shipping costs. Return shipping address will be e-mailed to you in your return/exchange inquiry. 
  4. Please ship item in original packaging along with order form. 
  5. Once the item is received, your purchase will be refunded back to the original form of payment. 
  6. If you are choosing to exchange the item, we will ship your new item to you free of charge (US domestic customers only).

If you do so happen to find yourself with an imperfect order, please contact us as soon as possible so we can resolve the issue as fast as we can.